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Warehouse technology trends

December 17, 2008 by Tielman Nieuwoudt  
Filed under Checklists, Technology

Information hub – technology is improving visibility in the supply chain and allowing greater opportunity for collaboration   Speed – warehouses need to handle vast amounts of data Accuracy – companies are demanding increased accuracy Warehouse Management Systems (WMS) – WMS provides companies with increased functionality and visibility in the supply chain Internet age – small [...]

10 building blocks of a distribution partnership

December 15, 2008 by Tielman Nieuwoudt  
Filed under Checklists, Distributors

Find below some of the key building blocks in a distribution partnership: Contracts – ensure clear partnership contracts Processes – develop standardized processes Policies – implement policies and policy review processes Tracking – ensure tracking and monitoring systems are clear to all parties Benchmarking – develop a KPI dashboard with standardized KPIs Reviews – schedule regular reviews and [...]

10 ways to reduce inventory cost

October 21, 2008 by Tielman Nieuwoudt  
Filed under Checklists, Inventory

Determine cycle stock.  Understand average inventory and reduce safety stock. Reduce overall lead time and lead time variability. Understand total cost. Evaluate holding cost and have a clear understanding of real potential savings with bulk purchases. Improved warehouse layout. Optimize warehouse layout and evaluate the potential of using narrow aisle handling equipment. Rationalize SKUs. Eliminate [...]

10 key challenges for supply chain customer excellence

April 24, 2008 by Tielman Nieuwoudt  
Filed under Checklists

Processes and systems – lack of understanding of processes and systems and the impact on the supply chain Detail – poor attention to detail Cost – lack of understanding of service cost and breakdown Revenue – fixated on the revenue implication of each customer improvement Collaboration – poor partner collaboration in the feedback process Visibility [...]

10 key barriers with partner collaboration

April 10, 2008 by Tielman Nieuwoudt  
Filed under Checklists, Distributors

Culture differences. Different organizations have different values and ways of doing things. Poor alignment. Organizational goals and incentive conflicts. Contracts and legal. Poor drawn up contracts or lack of contracts. Accountability issues. Overlapping processes and unclear accountability issues. Competing partners. Conflict of interests with competing organizations. Lack of leadership. Lack of leadership to drive the [...]

10 key value providers to customers

April 6, 2008 by Tielman Nieuwoudt  
Filed under CRM, Checklists

Products. Do we provide the right products and SKUs to our customers? Value. Are products seen as value for money to respective customers in identified channels? Availability. Are specified SKUs available in specified channels? Communication. Do we communicate OOS (out of stock) to our customers and is a dedicated customer helpline available? Information. Do we [...]

7 key issues to ensure accurate sales data

January 25, 2008 by Tielman Nieuwoudt  
Filed under Checklists

Eliminate duplicate databases- ensure the sales organization and partners are all using the same database Sharing information- sharing information with departments and partners will also improve data relevance and eliminate duplications Automation- automated processes will reduce data entry time and errors Data entry simplification- simplify sales processes for salesman. This will allow more time for [...]

10 key steps for developing a distributor evaluation system

January 16, 2008 by Tielman Nieuwoudt  
Filed under Checklists, Distributors

Map out requirements- develop evaluation criteria and get agreement from key stakeholders Process and roles- identify each stakeholders’ role in each operational process Benchmarking-determine key KPIs that will form part of the evaluation Create rating systems- develop the system and communicate and train employees and distributor partners. Ensure all parties have a clear understanding of [...]

10 key attributes of an effective supply chain

December 15, 2007 by Tielman Nieuwoudt  
Filed under Checklists

Consumer focus- consumer needs should always be the focus point of any supply chain system. Speed – determine the speed of each process and procedure in the supply chain and assess how to improve on it. Benchmarking can play an important role here. Flexibility- a rigid supply chain system can not respond to market changes. [...]

10 distributor problems and how to avoid them

November 28, 2007 by Tielman Nieuwoudt  
Filed under Checklists, Distributors

Not covering all the outlets- track and monitor outlet distribution on a regular basis. Ensure the customer list and maps are up to date. Service levels drop- work with distributors and get an understanding why service levels are going down. Lack of experience- the distributor does not have the required category experience to do the [...]

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