IFC – Inclusive Business Solutions
October 14, 2010 by Tielman Nieuwoudt
Filed under CRM, Featured Articles, Inclusive Business, Social Responsibility
I recently attended the International Finance Corporation’s (IFC) Inclusive Business Solutions Conference in Washington, DC. The case studies presented at the conference are now included in new report (PDF), published by the International Finance Corporation and the Harvard Kennedy School of Government. The report documents and analyzes fourteen (14) inclusive business models deemed to be [...]
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LinkedIn10 key value providers to customers
April 6, 2008 by Tielman Nieuwoudt
Filed under Checklists, CRM
Products. Do we provide the right products and SKUs to our customers? Value. Are products seen as value for money to respective customers in identified channels? Availability. Are specified SKUs available in specified channels? Communication. Do we communicate OOS (out of stock) to our customers and is a dedicated customer helpline available? Information. Do we [...]
