The Supply Chan Lab » CRM http://www.thesupplychainlab.com/blog Emerging and Frontier Supply Chains Sat, 28 Jan 2012 15:02:05 +0000 en hourly 1 http://wordpress.org/?v=3.3 IFC – Inclusive Business Solutions http://www.thesupplychainlab.com/blog/social-responsibility/ifc-inclusive-business-solutions/ http://www.thesupplychainlab.com/blog/social-responsibility/ifc-inclusive-business-solutions/#comments Fri, 15 Oct 2010 05:02:13 +0000 Tielman Nieuwoudt http://www.thesupplychainlab.com/blog/?p=983 I recently attended the International Finance Corporation’s (IFC) Inclusive Business Solutions Conference in Washington, DC. The case studies presented at the conference are now included in new report (PDF), published by the International Finance Corporation and the Harvard Kennedy School of Government. The report documents and analyzes fourteen (14) inclusive business models deemed to be commercially viable and scalable by the IFC.

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]]> http://www.thesupplychainlab.com/blog/social-responsibility/ifc-inclusive-business-solutions/feed/ 0 10 key value providers to customers http://www.thesupplychainlab.com/blog/checklist/10-key-value-providers-to-customers/ http://www.thesupplychainlab.com/blog/checklist/10-key-value-providers-to-customers/#comments Sun, 06 Apr 2008 11:43:23 +0000 Tielman Nieuwoudt http://hubiri.wordpress.com/?p=123
  • Products. Do we provide the right products and SKUs to our customers?
  • Value. Are products seen as value for money to respective customers in identified channels?
  • Availability. Are specified SKUs available in specified channels?
  • Communication. Do we communicate OOS (out of stock) to our customers and is a dedicated customer helpline available?
  • Information. Do we provide any additional product and market information to our customers?
  • Services. What services do we provide to our customers and are they tailored to specific channels and customer classes?
  • Training. Do we provide any additional customer and employee training?
  • Equipment. What merchandising equipment do we provide to our customers and does it take into consideration channels and customer classes?
  • Merchandising. Do we provide merchandising services to key channels and customers?
  • Environment. Is our company policy taking into consideration environmental issues and green reverse logistics?

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