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Outsourcing Considerations

October 16, 2008 by Tielman Nieuwoudt  
Filed under SRM

When outsourcing any activities or processes to 3PL and 4PL operators, there are a number of factors to consider.

  1. Expertise – Do they have the required expertise?
  2. Alignment – How aligned are they with our organizational goals and strategy?
  3. Culture – Do we anticipate any culture clash?
  4. Organizational Fit – How will the partnership work with our organization structure?
  5. Collaboration – Will it improve overall collaboration?
  6. Management - What do we know about their management?
  7. Partners – Are they working with strong supply chain partners?
  8. Visibility - Will it improve visibility in the supply chain?
  9. Cost – Do we understand cost to serve and total cost?
  10. Process impact – How aligned are our processes?
  11. Technology – What software are they using and will we have any integration challenges?
  12. Efficiency - Will it improve efficiency?
  13. Closeness – Will we get closer to our customers or end consumer?
  14. Flexibility – How flexible is their system?
  15. Implementation risk – How long will it take and what guarantees do we have?
  16. Barriers – What challenges will we encounter?
  17. Regulations – Are there any regulatory issues we need to be aware of?
  18. Safety - What is their safety record?
  19. Financial – How financially stable are they?
  20. Quality – Will we maintain or improve quality standards?
  21. Trust – Do we trust them?

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